Information and Help for Endnote

EndNote Web

  • As part of their license for EndNote, all employees of the institute can also access EndNote Web.
  • EndNote Web is particularly suitable as a supplement to the desktop version. See the comparison of EndNote Desktop and EndNote Web
  • Log in at: https://www.myendnoteweb.com/EndNoteWeb.html (important: first login within the IP range of the institute for authentication)
  • After logging in, EndNote Web is available with all functions:
    • You can manage up to 10,000 references in your online account
    • Share references with your colleagues (Manage my Organize/Groups/Manage Sharing)
    • The "Cite-While-You-Write" Plugin can be installed to use the references directly

Need Help? Please get in touch with...

...the Library
We are happy to help, especially with questions about filters, styles, database searches etc.. Please contact Karina Naethe.
...the IT Department
via our trouble ticket system.
...through EndNote directly
http://www.EndNote.com/support/ensupport.asp

FAQ

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What should I include in a ticket to the EndNote support?


  • Subject: (short description of the problem)
  • Customer name/name of the contact person or user:
  • Company name: MPI Neuropsychological Research (the old institute name is still indicated in the registration)
  • Email address:
  • Exact product version: X... (You can get the version details via "Help" - "About EndNote ...").
  • License Number: ??? - MPG framework agreement, possibly ask library
  • Product language: english
  • License type: Concurrent
  • Version of the operating system (with service pack): Windows 2003 Server Standard SP2
  • Exact error message:
  • Procedure used:
  • Detailed problem description:
  • Add relevant example files as attachments if necessary


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Where can I find Output Styles, Import Filters, Connection Files, Microsoft Word Templates...?


http://www.EndNote.com/support/ensupport.asp

If you want to use your own or a newer version of a style than the one we provide, you can just change the corresponding paths in EndNote.

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How can I add an EndNote Plugin to LibreOffice (Citrix XenApp)?


  1. Open a Citrix XenApp Windows Desktop
  2. Go to "!LibreOffice"
  3. Click "Add EndNote Plugin to LibreOffice" and install it with "OK".
  4. Close LibreOffice.
  5. Close Citrix XenApp Windows Desktop with "Start" - "Log Off" for saving your settings.


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How can I install a new style?


Save the style file on M: (your home directory), preferably in a saparete folder, e.g. EndNoteStyles). In future, you can load the style from there or you can also set the style path to the personal directory in "Edit" - "Preferences" (in the example M:\EndNoteStyles, but with older End Note versions only the styles located there may be displayed in future. Zukünftig den Style von dort laden bzw. kann man auch bei "Edit" - "Preferences" den Style-Pfad entsprechend auf das persönliche Verzeichnis setzen.

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How can I copy an EndNote library (*.enl) properly?


Copy the EndNote library only via "File" - "Make a copy" in EndNote. Do not use the file manager.

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If I put the full journal name into the "journal" field (as needed for using the APA output style), is there a possibility to have EndNote use the abbreviated journal title automatically (e.g. for J Neurosci)?


Find it here: small EndNote guide Page 2 or PDF page 5.

Please note: The steps can be done manually for each journal. You can also use a downloaded list, e.g. here: http://www.library.uq.edu.au/endnote/journal_terms.html

You should first change the preferences (see script), then empty the journal term list (i.e. delete everything that is in it, not delete the whole list!!) and then enter/import the new terms.

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How can I hide coding when the document contains references?


Go to "Tools" - "Options" - "View" and uncheck "Field codes". Then close EndNote and log out of the desktop with "Start" - "Exit" - "Logout", otherwise the settings will not be saved permanently!

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Word hangs sporadically in conjunction with EndNote references. What can I do?


  • Word only crashes when deleting references if I have enabled "Track changes" mode!
    • Turn off all or some auto-correction functions OFF , z.B. die im Folgenden markierten.
      word_01.png word_02.png
    • Tip from a user: Disable instant formatting
      en_word_01.png
      en_word_02.png
    • Furthermore, you can leave the "Citations" unformatted during editing and only format them after the work has been completed
      en_word_03.png


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EndNote Plugins disappear from Word. What can I do?


  1. Check if the Add-In ist installed.
    1. Go to "Start" - "Programs" - "EndNote"
    2. If EndNote is contained in the folder proceed to the next step. Otherwise ask IT to install it.
  2. Open Word.
  3. Click the Microsoft Office button mso3.gif and then on "Word Options".
    en1.png
  4. Click "Add-Ins".
    en2.png
  5. Look in the category "Active Application Add-ins" for "EndNote Cite While You Write". If you don't find it then look in "Disabled Application Add-ins" or "Inactive Application Add-ins".
    en3.png
    • If you find it in "Disabled Application Add-ins", go to "Manage", then "Disabled Items" and click "Go..." Here you will find a list of Add-Ins. Select "EndNote Cite While You Write" and click on "Enable".
    • If you find it in "Application Add-ins", go to "Manage", then "COM Add-ins" and click "Go..."
      en4.png
      Here you will find a list of Add-Ins. Select "EndNote Cite While You Write" and click on "OK".
  6. Restart Word. The Add-Ins should now be visible again. If this is not the case, please contact the IT department.
  7. Log out of Windows, otherwise changes will not be saved.

Alternative also works sometimes:

  1. Go to "Start" - "Programs" - "Office" - "Endnote" and start EndNote.
  2. Start Word, close it and then start it again.


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I can no longer insert references, change the citation style, or update the reference list. I only get the message "command failed".


It is not possible to make changes to EndNote references as long as "Final: Show markup" is selected instead of "Final" in the "Reviews" tab.

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This topic: EDV/FuerUser > WebHome > EndNoteUserFAQ
Topic revision: 05 Aug 2024, wherbst
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